We want to make your Urbal Activ purchase experience one that will bring you as much satisfaction as we feel our product will! We ensure that our high quality lab tested Hemp Infused products are packaged and shipped to you with care. We inspect all of our orders in our warehouse before we ship. Please inspect your shipment upon arrival to ensure that no damage to our product has incurred after it has left us. Please report any claims of shipping damage within the first 24 hours of arrival.
Simply stated: Try our products for a 30 day period and if you are not 100% satisfied, we want to hear from you. All we ask is that you contact us and request an RMA#. Once you receive the RMA#, return the unused portion of the product to us within 30 days for a full product refund. SATISFACTION GUARANTEED. Original shipping charges are not subject to a refund. Please allow our shipping department 3-4 business days to process your return.
Please return your unused product to:
Urbal Activ LTD
U.S. Mailing Address:
1775 W University Dr
Tempe, AZ 85081
Please include your unused product, order number, and a brief description as to why you are returning.
Bulk Order returns are subject to a review process prior to returning.
Thank you for choosing Urbal Activ!